privacy policy

Privacy Policy

Effective Date: 8/03/16

At AREA Studio, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our barbershop/hair studio located in Australia. By using our services, you consent to the practices described in this policy.

  1. Collection of Personal Information

We may collect personal information from you in various ways, including but not limited to:

1.1. Information you provide: We may collect personal information that you voluntarily provide to us when you make an appointment, visit our barbershop/hair studio, complete forms, or communicate with us through various channels, such as in-person, telephone, email, or our website.

This information may include:

  • Name, contact details (such as phone number, email address, and physical address)
  • Date of birth
  • Gender
  • Hair and grooming preferences
  • Payment information (such as credit card details)
  • Appointment history
  • Photographs or videos (with your consent)

1.2. Automatic information collection: When you visit our website or use our services, we may automatically collect certain information about your visit, such as your IP address, browser type, device identifiers, and browsing patterns. We may also use cookies and similar technologies to enhance your experience and gather additional information about your usage of our website.

  1. Use of Personal Information

We may use your personal information for the following purposes:

2.1. Providing services: To provide you with the requested barbering/hairdressing services and fulfill our contractual obligations to you. This includes scheduling appointments, maintaining records, and delivering exceptional customer service.

2.2. Communication: To communicate with you regarding your appointments, promotions, special offers, updates, and other relevant information related to our barbershop/hair studio.

2.3. Marketing and analytics: To understand customer preferences and trends, conduct market research, improve our services, and develop new offerings. We may also send you promotional materials or newsletters related to our barbershop/hair studio, but you can opt out of receiving such communications at any time.

2.4. Legal obligations: To comply with legal requirements, respond to legal requests, and protect our rights, property, and safety.

  1. Disclosure of Personal Information

We may disclose your personal information in the following circumstances:

3.1. Service providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as IT support, payment processors, marketing agencies, and business analytics providers. These service providers are bound by confidentiality obligations and are only authorized to use your information as necessary to provide their services to us.

3.2. Legal requirements: We may disclose your personal information if required to do so by law or if we believe that such disclosure is necessary to protect our legal rights, comply with a judicial proceeding, court order, or other legal process.

3.3. Consent: We may share your personal information with third parties if you provide your explicit consent to such sharing.

  1. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We implement appropriate physical, technical, and administrative safeguards to ensure the security and confidentiality of your information. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely destroy or de-identify it.